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APPOINTMENTS
* Regular office hours begin at 9:00 a.m. to 5:00 p.m. Monday through Friday, except holidays.
* We will begin answering phones at 8:00 a.m. for appointments.
* Extended office hours are 5:00 p.m. to 7:00 p.m. Monday through Friday, and Saturday and Sunday 10:00 a.m. to
   1:00 p.m. for families unable to arrive during regular office hours.
* We ask that you make appointments in advance so that we can provide time for every patient. If you need to cancel
   your appointment, please make sure to call to cancel as soon as possible. If you do not cancel or keep your
   appointment two times or more you may be dismissed from the clinic care. Please be aware that a missed
   appointment could have been utilized for someone else.
* To try to prevent the spread of infections, please limit the number of persons brought along for an appointment.
* Please keep us informed of all the changes in your address, phone numbers, insurance or emergency contacts.

PREVENTATIVE MEDICINE
* Well-Baby check-ups should be scheduled at 2 weeks, 2 months, 4 months, 6months, 9 months, 12 months,
   18 months and 2 years. Thereafter, well-child preventative visits are recommended annually.
* Beginning at 2 months of age, immunizations are scheduled to be received at each well-child appointment.
* Please bring your child's shot records to each well-child appointment so it can be updated.

PAYMENT POLICY
* Private pay patients are expected to pay their co-insurance cost at the time of service.
* If for some reason you are unable to pay at the time of your visit, please speak with our bookkeeper so a suitable
   payment can be worked out for you.
* Statements will be mailed before the end of each month if you have a personal balance. Our computer automatically
   adds a minimum $2.00 interest charge on all balances over 60 days.

INSURANCE
* When you have insurance, please provide us with your group and subscriber numbers at each visit.
* Co-pays are required to be paid at the time of service (as part of our contract with your health plan). You will
   receive a statement after we hear from your insurance company.

ALLERGY SHOTS
* Allergy shots are available during regular office hours Monday through Friday.
* Keep in mind that patients are required to stay in the clinic for 30 minutes following each injection.

LAB TESTS
* Occasionally, the doctor will need a lab test to verify the best course of treatment for your child.
* In the event that you visit the clinic in order to drop off a specimen or to have a specimen collected, a minimum
   office call will be charged.
* You will be notified of any lab results which are not within normal limits.
* Some specimens are sent to an outside lab. You will receive a bill from the lab for work done by them.

AFTER HOURS CARE
* If you feel your child has a medical problem that cannot wait until regular office hours, please call (360) 748-6693 to
   speak with our answering service.
* Our providers are on call 24 hours a day.

* Thank you for choosing Chehalis Children's Clinic for your child's care!
* Remember to visit our Facebook page!

We look forward to your visit with us!